![]() Either scripts and active content are not permitted to run or Adobe Flash Player version 10.2.0 or greater is not installed. NOTE: If the camera remains connected to the network and the local instance of Alert Commander is restarted, the camera will be re-registered with the original user's information. Login to your Logitech Alert account to access your security cameras. The camera is now restored to factory settings, and should be disconnected from the Ethernet cable. NOTE: If the LED light on the camera doesn't remain solid light blue, repeat steps 1-3. See answer 360023408593 for details on what each color represents. The status LED indicator on the camera will go through a sequence of colors and should settle on solid light blue. Gently press the reset button, hold for 10 seconds, and then release.Īfter releasing the button, the camera will perform the reset procedure. Insert a paper clip or a similar object into the reset hole (Figure 2). Unscrew and separate the hatch from the back of the camera (Figure 1). IMPORTANT: Close the Alert Commander software at this point to make sure the camera doesn't reapply the original user's web credentials.ĭismount the camera and perform a push pin reset: On the right, locate "Show LED for" and select Status. Make sure the camera LED status indicators are enabled:Įxpand the Cameras drop-down menu on the left and select the camera to be reset. When the format process completes, click OK. On the right, locate the camera you want to reset and select the Format option. NOTE: Make sure other computers on the same network aren't running the Alert Commander software.Įxpand the Storage drop-down menu and select Cameras. Launch Alert Commander and click the settings button (gear icon). Move the Motion Sensitivity slider to "0" (far left). On the right, locate and expand Advanced. To reset your Alert camera to factory defaults:Įxpand the Motion drop-down menu on the left and select the camera you want to disable. In some situations, you should reset the Alert camera to its factory default settings, such as if you're planning to return or release ownership of your camera.
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